Effective Lean and Six Sigma implementation is about behaviour as much as the tools
When Six Sigma first came on the business analysis scene it seemed like a new era in environmental assessment of organizational performance. We were all seeking lean and agile solutions to the rapidly expanding global business picture. The advent of multinational enterprises in the 1980s accelerated the need for efficient and effective models of analytical instrumentation. Feasibility studies to strategic forecasting would never be the same.
Instrumentation of Six
Sigma tools soon became a cult as much as it was a measure to
benchmark findings. How Six Sigma would transform the world of business
from everything from acquisition to planning was essentially a toolkit
to change management. A 'total' organizational approach to incremental
knowledge sharing had found its logic.
Once a company Charter was put into comparative axis with: 1)Quantitative statistical analysis tools (i.e. Chi-square, Co-efficient and Trend Analyses), and 2) Qualitative SWOT (Strengths, Weaknesses, Opportunities, Threats) and PESTLE (Political, Economic, Social, Technological, Legal, Environmental) assessments analysts proposed that they had true insight into the values, practices and challenges of an organization. On evaluation, however, many wondered if behavior could be better measured?
Add artificial intelligence to human intelligence and what gets noticed gets computed. Quantitative tools like co-efficient analysis are better measures of cognitive deployment in partnerships, policies, processes and procedures than qualitative criteria. Still, statistical models have their limits. In sum, some statistics are better than others.
Six Sigma tools intended to capture relational factors, are in fact somewhat unwieldy as forecasting agents. Situation analyses that deploy the two most used qualitative instruments, SWOT and the more lengthy PESTLE, fall a bit short in terms of decisive valuation. Implementing data outcomes from Six Sigma qualitative instruments in strategic planning activities must inevitably supported by 'in such case' scenarios.
One vital proposition is the inclusion of behavioral simulation in Six Sigma. Although statistical probability is part of the analysis applications to the framework, the potential of adding simulations beyond current methods (i.e monte carlo) would exceptional in returns.
If Six Sigma is about behavior as much as the tools, than some would argue that virtual simulation of human/user interactions in business management systems is truly the next frontier. A resource beyond anything ever deployed in environmental analysis, we can see that without reinserting behavior back into Six Sigma in a more thorough way, the impact of current tools in forecasting may continue to fall a little short.
Categories: Six Sigma Certification
Benchmarking is the practice of identifying companies with the best
practices in a particular endeavor. Business managers usually study
these companies and discern what makes them better. Subsequently, they
plan and implement strategies that close the gap between the company's
performance and their own.
While of course, having a full understanding of business is crucial it
is also a good time to consider running a leaner business across the
board. Essentially running a leaner business means cutting back without
cutting down on the essentials. It means finding a way to do the
business you are doing but at a lower cost to your business which can
actually even be passed along to the consumer if you do it correctly.
This means you will take some new business from your competitors due to
the fact that you can even advertise your new lower prices or promote
your business saying the lowest price in town and being able to back it
up.
In their attempt to find a better way to do business they asked one of
their employees at the time bill Smith to look around at different
management programs that were around and try to come up with a better
way to do business. After much research, Mr. Smith found that if he took
the best of each and every system that he could get the best overall
results and by using statistical analysis he could show the results that
were being attained.
The six sigma approach is designed to change the way people look at how
they do business. Through six sigma projects, companies look to either
improve current processes, or build improved processes into the design
of a new product or service offering. By removing defects from current
processes, or implementing new processes that have been designed to be
free of defects, customer specifications can be easily met. The six
sigma approach is data-driven, focusing on those characteristics that
can be measured, analyzed and improved. As this is a continuous
improvement approach, companies typically continue to collect data in an
effort to continue improvement of the process even after the original
project is completed.
Managing any individuals is an art. It takes a bit of finessing and a
lot of smoothing over at times to get the results you seek. There is no
science when it comes to the variable of managing people because with
each unique individual comes a new set of challenges. People are like
puzzles and each one needs to be solved on its own merit.
The full and comprehensive training and certification program covers a
wide variety of company needs and allows companies to choose classroom
training sessions, online ones, or both depending on the needs of not
only the staff members as individuals but the company as a whole. Under
this type of training program everyone learns about their role in the
company, in helping to meet goals, as well as their level of involvement
in the process.